Pulse

We recommend using Pulse with a water-based lubricant of your choice (like Glide). Avoid using silicone or oil-based lubricants as it can damage the product.

Since Pulse is made of silicone, and silicone naturally warms up by experiencing friction, it is completely normal for Pulse to reach roughly the same temperature as human skin, or perhaps even a little hotter. If the heat becomes uncomfortable, just switch it off and let it cool down.

Sometimes it can take a little jiggling to get the induction required to charge. Try removing and re-inserting the pointed end of the charger. When re-inserting, go slowly and wait for the red light on Pulse's base, indicating it is charging.

You can travel with any of our massagers, but be sure NOT to pack them in your check-in baggage. As with any other electronic devices, you should carry your massager in your hand-baggage, due to the rechargeable lithium-ion battery. If inspected by a security officer, simply tell them it's a battery-operated massaging device (voila!).

Like with most electronic items, if Pulse is well taken care of (stored properly, charged regularly and cleaned frequently), then it can last for several years. The average lifespan of a well cared for massager is 2-3 years, depending on usage. The battery can become less effective over time so we recommend replacing Pulse when needed.